Please read the Service Agreement below before making your payment.
March 15, 2021
(1) Tours cancelled less than 48 hours before the start of service are not eligible for any refund.
(2) Tours cancelled more than 48 hours before the start of service are eligible for 50% refund.
(3) In case guests arrive later than the confirmed time, service is not prolonged.
(4) If payment was not made by the due date, the tour is considered cancelled.
(5) “No food or drinks” policy in all vehicles. 6000 rubles ($100) fine in case of violation.
(6) If a receiver or transmitter is lost (group tours), 7000 rubles must be paid to guide in cash for each set.
Explorus Travel is obligated to:
(1) Send tour confirmation or denial in writing by e-mail.
(2) Provide only professional, licensed tour-guides with good language skills.
(3) Conduct tours completely and ethically as described on the website.
(4) Arrive on time at the agreed location.
(5) Not to disclose a client’s personal information to third parties.
How to make a payment:
– Download Credit Card Authorization Form below [PDF Format]
– Complete and sign the form
– Scan or take a picture of the completed form
– E-mail completed form to firstname.lastname@example.org